We deliver in different areas of the UK on given days of the week. Therefore if you place your order the day before we are due in your area, you will receive next day (as long as the delivery is not full). If you order the day we are in your area then your delivery may not be delivered until the next scheduled delivery.

Deliveries within Zone 'A' can be given a delivery 'window' of approximately 2 hours to save you waiting around all day. We will always endeavour to keep to our time slots, but cannot be held responsible for drivers who have been held up with uncertain circumstances such as traffic etc. We cannot be held responsible for any delays should you have your installer on your premises waiting to fit the required goods. Please do not arrange an installer for fitting on the intended delivery day as we will not be held responsible for any time delay.

We can also ask our drivers to call you in advance when they are within 1 hour should this also help you.

Zone Z - We are sorry but Radiators cannot be delivered inside Zone 'Z'. Items that are marked 'Restricted Delivery' also cannot be delivered inside Zone 'Z'.

Our drivers will strictly deliver to inside your Property or Garage - Ground Floor. We will NOT deliver up flights of stairs in any circumstances.

Londonongestion Zone Charges - an additional payment must be made to the driver should he deliver to premises inside the London Charging Zone - Currently £10.00

	Terms and Conditions

Certain items you may see marked 'Next Day Delivery Available'. These items are usually available for immediate despatch for delivery Monday to Saturday in Zones A and Z.

Orders must be placed before approx 1pm on the day of dispatch.

There is a charge for Next Day Deliveries of £20.00.

Next Day Delivery - Morning Deliveries (before 2pm) are available for £30.00. (Not available to remote locations)

Next Day Delivery Saturday Deliveries are available for £40.00. (Not available to remote locations)

Please note we are not and cannot be held responsible should , for whatever reason the goods do not arrive on the intended day due to an error from any of our third party companies. Proof of 'Next Day Despatch' by ourselves covers our commitment to you. Please do not arrange an installer for fittings on the intended delivery day as we will not be held responsible should goods not arrive on time.

Important Note

* PHOTO ID MUST be produced on all Deliveries made Next Day Delivery
* Customers will be issued with a unique reference number that MUST be quoted to the driver before goods can be released
* Failure to comply with the above will result in your goods being returned to our depot
* Payment must be made by CREDIT / DEBIT CARD ONLY (Chip and Pin)